"What makes good email good?" This question gets asked all of the time, but it never really gets a concrete answer. Best practices float around, but there’s isn’t a hard set of rules that have proven to always be able to create "good" email. Here at MailChimp, we have millions of customers sending billions of emails, and this led me to believe that if anyone could help suss out this secret set of rules, it could be us.
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